Privacy Policy

Effective date: July 16, 2026 · Last updated: September 26, 2026

Iron And Oak Industries (“we”, “us”, “our”) operates this website and related digital services, including tools that connect to third-party platforms such as Facebook and Instagram. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Who we are

Iron And Oak Industries is a trade name of Iron And Oak Collective LLC, Western New York. Website: https://ironandoakindustries.com. For any privacy question or request, email info@ironandoakindustries.com.

Information we collect

• Information you provide: name, email address, phone number, company, and message content submitted through our forms.
• Usage data: pages visited, device and browser type, IP address, and similar analytics data.
• Social platform data: when we manage our own Facebook and Instagram business Pages, we access data made available by Meta’s Graph API—such as Page and account details, published content, comments, and aggregated performance insights—solely to operate and analyze our own accounts.

How we use information

• To respond to inquiries and provide our services.
• To publish and manage content on our own social media accounts.
• To measure and improve the performance of our marketing and website.
• To comply with legal obligations.

Facebook and Instagram data

Our use of information received from Meta APIs adheres to the Meta Platform Terms and Developer Policies. We do not sell this data, and we do not use it for any purpose other than operating and analyzing our own Iron And Oak business accounts. Access tokens and credentials are stored securely and are not shared with third parties.

Text messaging (SMS)

We send text messages only to people who have asked for them. Members of our team, and clients and contractors who work with us, can opt in to receive operational alerts, approval requests, call-back notices, file and proof deliveries, and replies from our business assistant by ticking the optional “Text me updates” box on our contact form, or by texting START to (585) 636-3265. That box is unchecked by default and is never required to submit the form. Consent to receive text messages is not a condition of any purchase or of receiving any service from us. Full program details are on our Text updates page. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never sold, rented, or shared with any third party. Sharing with service providers who deliver our messages (for example, our telecommunications carrier) is limited to what is needed to send the messages you asked for.

Sharing

We do not sell your personal information. We may share information with service providers who help us operate our website and services, or when required by law.

Data retention

We keep personal information only as long as needed for the purposes described here or as required by law, after which it is deleted or anonymized.

Your rights

You may request access to, correction of, or deletion of your personal information. See our Data Deletion page for instructions.

Changes

We may update this policy from time to time. Material changes will be posted on this page with a revised effective date.